Advanced Communication Skills

BTRC's half-day program, Advanced Communication Skills, can stand independently or build on content presented in Communication Skills and like that program, is applicable to communicating one-on-one or in a group/team setting. Advanced Communication Skills provides development on the more challenging communication skills, those with multiple steps or complex applications.

Using the training video, Zea, to highlight how basic human nature influences communication effectiveness, this module provides training on the following skills:

Maintaining Self-esteem
Giving and Accepting Positive and Redirective Feedback
Pressing for Additional Information and Specifics
Disagreeing Respectfully